Agents / IT Concierge

IT Concierge

Day-to-day Microsoft 365 tasks — accounts, groups, licences, sharing — proposed as a card and executed only after an admin taps.

In other themes it might be called, for example:

Duarte · Portuguese namesCaranguejo · Sea animalsDédalo · Greek mythology
IT Concierge IA
7 Business Standard licences with no sign-in for 60+ days (≈ €88/month). I propose releasing 5 and keeping 2 (shared accounts). Card sent to João.
João (IT)
Approved ✅
Illustrative example; fictional names.

A day at work

What it does, concretely.

  1. Prepares account and licence creation for joiners, with the right groups and shares.

  2. Detects licences unused for 60 days and proposes releasing them.

  3. Answers “who has access to this folder?” with the list and the date.

Tools it talks to

Microsoft 365 adminEntra IDSharePointIntune

If your tool isn't listed, the agent builds and documents the integration through its API, reviewed by us.

Where a person approves

  • Every administrative change in M365

It proposes; a manager decides with a tap. It is the platform's rule, set in the pilot's approval matrix.

How it's hired

Three steps, in the chat.

  1. Talk to the Chief of Staff

    A manager describes the work. The Chief of Staff asks what is missing and drafts the charter.

  2. Approve card

    Name, avatar, tools and what needs approval, on one card. The manager taps Approve.

  3. Joins Teams

    Registration, publishing and start-up are automatic. The new colleague introduces itself in the announcement channel.

Other roles

They usually work together.

Chief of Staff

Hires the other agents by conversation, with manager approval; sends the daily brief; watches costs and licences.

Microsoft TeamsEntra IDAudit log
See the role →

Project Pilot

Tracks tasks in Jira, Planner, Asana or monday.com, chases owners on stalled items and closes the loop with whoever decides.

JiraPlannerAsana
See the role →

Quote Builder

Prepares proposals and quotes from your templates and price lists; a salesperson reviews and sends.

Word / ExcelSharePointPrimavera
See the role →

Pilot in 4 weeks

Four weeks, a fixed price, an agreed KPI. At the end, the first coworker is in Teams doing real work.

A 20-minute call, a real agent at work, no slides.